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Part Three A.I. – Artificial Intelligence Let’s talk about Chatbots! One of the most common forms of A.I. today is the Chatbot.  It’s turning up everywhere on line.  Most every web site now has one and it has changed customer service forever. The chatbot works the same way as previously describe; with the “If Then”

Part One A.R. – Augmented RealityLet’s look at Augmented Reality! Again, like all this “tech” stuff, it sounds scarier than it is. Augmented Reality is nothing more than using your smartphone camera lens to look live at the world around you, while an app adds information on top of what you are seeing.  I know… 

Part Two A.R. – Augmented Reality Let’s look at Augmented Reality and how companies are using it to interact with their customers. Lowe’s Home Improvement has been doing a great job using Augmented Reality.  Many other companies are also doing a great job, but here are some of Lowe’s.  Oh yeah, and a company that

Part Three A.R. – Augmented Reality A.R. is going to affect how we as consumers interact with our favorite brands in ways we haven’t even figured out yet.  If you are in sales, marketing, customer service or management, you have a responsibility to your company and to yourself to know these technologies.  Just like Social

Part One V.R. – Virtual RealityVirtual Reality is a three-dimensional game-like environment you participate in similar to a video game were you are represented by a cartoon-like figure (an Avatar), and all the other Avatars (players) are real people just like you. You can move around, meet and talk to people, see the virtual world

Part Two V.R. – Virtual Reality Second Life allowed us to move around and meet people we would never have met otherwise.  When you met and struck up a conversation with a passing Avatar, you wouldn’t know if they were from your area, your state, or country, or somewhere else in the world. You could

Part Three V.R. – Virtual Reality Here’s another example of a Fortune 500 Company making money and building their brand in Second Life. Pizza Hut had a virtual location in Second Life.  You could go into their virtual Pizza Hut, be greeted by a friendly employee Avatar, place your pizza order, and…  in 30 minutes

Series Conclusion Wow!  That was an epic journey! I really do hope you enjoyed this technology exposé.  Seriously, these technologies are here and will become part of our everyday culture very soon.  As you saw, they are already interwoven into our smartphones, our automobiles, and our entertainment. The faster you learn about these the quicker you